We accept payment by credit or debit card, PayPal, Google Pay or invoice. For invoice payments, send your purchase order to firstname.lastname@example.org, giving the name, job title, organisation and email address of the course delegate. Once we receive your purchase order, we will add them to the delegate list. If you need to set us up as a supplier before issuing a purchase order, please contact email@example.com with your supplier form or a link to your procurement portal.
No, we don’t. We’re experts in child accident prevention but not in paediatric first aid. We suggest you contact the Red Cross or St John’s Ambulance.
In-person training needs the right environment for effective learning, sharing and interacting. Please download this list of what we’ll need from you for a course to run well.
This is a live interactive event for course participants, so you won’t be able to access a recording afterwards. If you can’t attend on the day, our refund policy is as follows: If you notify us at least three working days prior to the date of the course, we can either offer you a refund or book you onto an alternative course. There is no refund if you cancel within three working days but we can book you onto an alternative course. There is no refund or offer of an alternative if you don’t notify us that you’re not attending.
We deliver the course via MS Teams.
We usually invoice after we’ve delivered the course, though we can also invoice in advance if that’s helpful. In order to invoice, we’ll need a purchase order number and the contact details of the person in your finance department.
How much do you charge for travel and subsistence for your in-person courses?
It is very important that, for any sleep surface used for a child under the age of about 4 years, the bed is arranged in such a way that it is not possible for the child to become wedged between the bed and another object - such as the wall or another piece of furniture. It is not possible to describe every potentially risky setting, but if there is a potential gap into which a small child might wriggle and get stuck this is something to think about and avoid. You may want to consider how heavy is the toddler bed – is your child able to push it away from the [...]
Toddler beds will usually be low enough to the ground not to be a serious fall risk if a child does fall out of bed. You can keep a clear space next to the toddler bed so there’s no risk of a child hitting their head if they do fall out of bed. Bear in mind that children should only move up to a toddler bed when they are old enough or they’re starting to climb out of their cot which is causing a fall risk. If you are going to use a bed guard: Ensure the bed guard is made to standard BS7972:2001+A1:2009. If it isn’t, don’t use it. Only use [...]
It’s advised to cut up grapes for children up to five, but there's no fixed cut-off age. Here's why:
Should you give a child honey if they accidentally swallow a button battery? The answer isn’t straightforward. Here’s why:
Old hot water bottles can break and cause serious burns. So, it is advised to regularly check for signs of wear and tear and not use hot water bottles that are more than two years old.