For a virtual course to run smoothly on the day, we’ll need you to: Manage the booking process, identifying potential course participants who can benefit from our training. Provide a final delegate list (with name, job role, organisation, location and email address) one day before the course.
Yes, we can. Our trainer is a qualified first aider. Please contact us to discuss your needs relating to covering first aid as part of accident prevention.
This is a live interactive event for course participants, so you won’t be able to access a recording afterwards. If you can’t attend on the day, our refund policy is as follows: If you notify us at least three working days prior to the date of the course, we can either offer you a refund or book you onto an alternative course. There is no refund if you cancel within three working days but we can book you onto an alternative course. There is no refund or offer of an alternative if you don’t notify us that you’re not attending.
We’ll email you the link to the course and send regular reminders.
We deliver the course via MS Teams.
The course lasts for 2.5 hours and there will be a comfort break of 10 minutes in the middle.
We usually invoice after we’ve delivered the course, though we can also invoice in advance if that’s helpful. In order to invoice, we’ll need a purchase order number and the contact details of the person in your finance department.
Fees are not refundable or transferable for cancellations made 4 weeks or less before the event.
No, as an educational charity we are exempt from charging VAT on the training we deliver.
