We accept payment by credit or debit card, PayPal, Google Pay or invoice. For invoice payments, send your purchase order to email@example.com, giving the name, job title, organisation and email address of the course delegate. Once we receive your purchase order, we will add them to the delegate list. If you need to set us up as a supplier before issuing a purchase order, please contact firstname.lastname@example.org with your supplier form or a link to your procurement portal.
No, we don’t. We’re experts in child accident prevention but not in paediatric first aid. We suggest you contact the Red Cross or St John’s Ambulance.
In-person training needs the right environment for effective learning, sharing and interacting. Please download this list of what we’ll need from you for a course to run well.
This is a live interactive event for course participants, so you won’t be able to access a recording afterwards. If you can’t attend on the day, our refund policy is as follows: If you notify us at least three working days prior to the date of the course, we can either offer you a refund or book you onto an alternative course. There is no refund if you cancel within three working days but we can book you onto an alternative course. There is no refund or offer of an alternative if you don’t notify us that you’re not attending.
We deliver the course via MS Teams.
We usually invoice after we’ve delivered the course, though we can also invoice in advance if that’s helpful. In order to invoice, we’ll need a purchase order number and the contact details of the person in your finance department.
How much do you charge for travel and subsistence for your in-person courses?